Customer Satisfaction.

How satisfied are you with the availability of the desired contact person?

very satisfied

rather satisfied

rather dissatisfied

not satisfied

How satisfied are you with the quality of advice?

very satisfied

rather satisfied

rather dissatisfied

not satisfied

How satisfied are you with the process time for offers?

How satisfied are you with the flexibility on special developments and requests?

How satisfied are you with the product quality / accuracy?

very satisfied

rather satisfied

rather dissatisfied

not satisfied

How satisfied are you with the delivery dates?

very satisfied

rather satisfied

rather dissatisfied

not satisfied

How satisfied are you with the cost-effectiveness?

very satisfied

rather satisfied

rather dissatisfied

not satisfied

How satisfied are you with installation / startup / maintenance?

How satisfied are you with the quality of the technical documentation?

very satisfied

rather satisfied

rather dissatisfied

not satisfied

How satisfied are you with the quick response to claims / after-sales service?

Which of the following topics do you consider to be very important?

Is there anything else you would like to tell us?

Company

First name

Last name

e-mail

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